Reference

What You Agree To When You Use wd168

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the wd168 platform. Access and eligibility depend on local law and are available only where permitted in your region.

Account access rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyIndonesia-region eligibility

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CONTACT & HELP

Reach Us About Any Terms Question

If a clause in these terms is unclear, or if you believe an action taken on your account does not align with what is written here, contact our support team directly. We handle terms-related queries through three channels, and our team can clarify policy details, escalate disputes, and confirm the status of account restrictions. Players in Yogyakarta and elsewhere in Indonesia can reach us any time a question comes up.

Live Chat Start a chat from the account page for real-time help on terms questions, account restrictions, or transaction disputes tied to your wd168 account.

Email Support Send a detailed message if your question requires documentation — for example, a withdrawal dispute or a request to review an account action under these terms.

Account Help Centre Browse the help section inside your account for policy summaries, wallet verification steps, and answers on how specific terms apply to DANA, OVO, and GoPay transactions.

ACCOUNT SECURITY

How We Handle Your Data and Account Access

Our obligations under these terms extend beyond gameplay — they cover how we store your data, how we verify your identity, how long we retain records, and how you can request changes. We apply SSL encryption to all account sessions, and wallet verification is required before any withdrawal is processed. You can request a review of data we hold on your account by contacting support in writing.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required under applicable rules in your region. You may request a summary of what we hold.

Cookie Use

Our platform uses cookies to maintain your session, remember your preferred wallet — DANA, OVO, or GoPay — and monitor for unusual account activity that may indicate unauthorised access.

Identity Verification

Before your first withdrawal, we require wallet verification — your registered DANA, OVO, or GoPay account must match the name on file. This step is non-negotiable under our terms.

Requesting Changes

To update registered details or raise a correction request, contact support via email with your account ID and the specific change needed. We respond and confirm within a reasonable timeframe.

Core Terms That Apply to Your Account

wd168 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on wd168, you confirm that you are eligible under the laws of your region and that all details you provide are accurate. Each account is personal — sharing login credentials or opening duplicate accounts is a breach of these terms and

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may result in suspension. Deposits processed via DANA, OVO, or GoPay are subject to their respective platform conditions as well as ours; once a transaction is confirmed on your account wallet, it cannot be reversed by us outside of a formal dispute process. Withdrawals go only
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to the verified wallet or bank account linked to your registered profile — we do not release funds to third-party accounts. Any activity that we reasonably identify as fraudulent, including the misuse of promotions or the use of automated tools, may result in account restriction without
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prior notice. These terms may be updated periodically; we will display the revised version on this page and the continued use of your account after any update constitutes acceptance. If you have questions about a specific clause, our support team is reachable via live chat or
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email before you proceed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

The questions below cover what we hear most from people reading these terms for the first time. If your question is not here, live chat is the fastest way to get a direct answer from our team.

Duplicate accounts breach our terms. If we detect more than one account linked to the same person, both may be suspended and any pending withdrawals held pending a review by our team.

Yes. If a deposit via DANA or OVO does not reflect in your account wallet within a reasonable time, contact support with your transaction reference. We investigate and respond in writing.

We may update these terms at any time. The revised version will appear on this page with a new effective date. Continuing to use your account after that date means you accept the updated terms.

Access depends on local law and is available only in eligible regions. By creating an account, you confirm you are accessing the platform from a region where it is permitted under local law.

Send a written request to our support email with your account ID and the specific data you want corrected or removed. We will confirm receipt and act within the timeframe set by applicable rules.

Sharing your login, using automated tools, providing false registration details, or misusing promotional conditions are all breaches. We may act without prior notice if we identify a clear violation.

What You Agree To When You Use wd168

Reach Us About Any Terms Question

How We Handle Your Data and Account Access

Data Retention

Cookie Use

Identity Verification

Requesting Changes

Common Questions About These Terms

01 What happens if I open more than one account?

02 Can I dispute a DANA or OVO transaction under these terms?

03 Do these terms change, and will I be told?

04 Who can access the platform under these terms?

05 How do I request deletion or correction of my account data?

06 What counts as a breach of terms that could suspend my account?

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