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How wd168 Handles Your Personal Information

Your account data — including your registered details and payment activity through DANA, OVO, and GoPay — is handled with care. This page explains what we collect, why we collect it, and how you can request changes or deletion at any time.

Account Data ProtectionDANA · OVO · GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access or Delete DataIndonesia-Region Policy

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Account security at wd168 starts at login. We use OTP verification on new device access, and session tokens expire after a period of inactivity. Payment data from DANA, OVO, and GoPay flows through encrypted connections and is never stored in plain text on our servers. We keep only what is necessary to run your account and comply with applicable regulations.

Cookies & Device Signals

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

OTP codes are sent to your registered number each time a new device accesses your account. This step cannot be skipped and applies to every login from an unrecognised device.

Data Retention

Active account data is retained while your account is open. After account closure, we hold records for the period required by applicable law, then delete them from our systems.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or request deletion. We aim to respond to all data requests within a reasonable timeframe after identity verification.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat widget inside your account dashboard. Privacy requests are handled by the same team as account support — no separate queue.

Email Support

Send your data request to our support address listed in your account settings. Include your registered email and the specific data action you are requesting.

Account Settings

Some data — like your contact details and notification preferences — can be updated directly from your account profile page without contacting support.

What This Privacy Policy Covers

wd168 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with wd168, we collect the information needed to run your account: your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. We also log session activity, device type, and browser signals to keep

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your account secure and to detect unusual access. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those rails require to complete a transaction. We retain account data for as long
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as your account is active and for a period after closure as required by applicable law. Access to this platform and the scope of data processing depends on local law and is available only where local regulations permit. If you are in Yogyakarta or anywhere else
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in Indonesia, the same data practices apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data at wd168

These are the questions we hear most often about how your data is used, stored, and protected on this platform.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also log device type and session activity to protect your account from unauthorised access.

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only the transaction details needed to complete a transfer. No browsing or game history is passed to them.

We retain records for the period required by applicable law after account closure. Once that period ends, your personal data is deleted from our active systems.

Yes. Contact our support team via live chat or email with your registered account address. We will verify your identity and provide your data within a reasonable timeframe.

Send a deletion request through live chat or email support. Include your registered email so we can verify your identity. Deletion is processed after verification and any legally required retention period.

Payment data passes through encrypted connections. We store only the transaction confirmation and reference number — your wallet PIN, balance, and full account details are never accessible to us.

How wd168 Handles Your Personal Information

How We Protect and Manage Your Account Data

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Questions About Your Data at wd168

01 What personal data does wd168 collect when I open an account?

02 Does wd168 share my data with third parties?

03 How long does wd168 keep my account data after I close my account?

04 Can I request a copy of the data wd168 holds about me?

05 How do I ask wd168 to delete my personal data?

06 How does wd168 protect my payment information from DANA, OVO, or GoPay?

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